Vidyard

01. Findings

Vidyard maintains a Trust Center powered by SafeBase and holds SOC 2 Type II and Microsoft SSPA attestations [16]. The company states it adheres to NIST and ISO 27001 frameworks and uses industry-standard encryption and IAM practices [17]. Vidyard explicitly notes that its SOC 2 audits are conducted by Coalfire Controls, an independent firm, and is not affected by the Delve audit partner controversy [16]. The company uses Digify to securely share sensitive security documents like SOC 2 reports with customers [18]. However, detailed public information on specific subprocessors, data retention policies, or AI data usage is limited, requiring direct inquiry for comprehensive due diligence.

02. Events

• [leadership] Jonathan Lister Appointed as COO

  Vidyard welcomed Jonathan Lister as Chief Operating Officer to lead its global go-to-market teams.

  Jan 11, 2023, 12:00 AM · Source

• [leadership] Jonathan Lister Appointed COO

  Vidyard welcomed Jonathan Lister as Chief Operating Officer to lead global go-to-market teams.

  Jan 11, 2023, 12:00 AM · Source

• [leadership] Steve Johnson Appointed President and COO

  Steve Johnson joined Vidyard as President and Chief Operations Officer.

  Mar 24, 2016, 12:00 AM · Source

• [funding] Vidyard Raises $18M from Bessemer Venture Partners

  Vidyard raised $18 million in Series B funding to fuel the video marketing industry.

  - · Source

• Series B Funding

Deterministic outside-in checks run directly against the vendor's domain - not inferred from press or marketing pages.

Last observed: Aug 20, 2026, 03:28 PM

• TLS certificate

  Certificate expires in 69 days

  infoPass

• Security headers

  5/6 security headers present

  infoPass

• Email authentication (SPF / DMARC)

04. AI Risk

How this vendor uses AI/ML with customer data - model providers, training stance, subprocessors, and relevant DPA language when publicly documented.

AI exposure tier: Moderate AI Exposure

Vidyard describes itself as an AI-powered video messaging platform and discusses the use of agentic AI in go-to-market strategies [28]. The company mentions AI-powered workflows as a specialty [13]. However, public disclosures regarding specific AI model providers, whether customer data is used for training, and opt-out mechanisms are not explicitly detailed in the provided sources. The lack of granular AI data governance information contributes to the Moderate AI Exposure rating.

Training on customer data

Training stance unknown

05. Company

Vidyard is a Canadian-based video intelligence platform founded in 2011, formerly known as Redwoods Media [12]. The company is headquartered in Kitchener, Ontario, with additional offices in Sunnyvale, California [11]. Vidyard has raised approximately $87 million to $91 million in funding across multiple rounds, with its latest round reported as Series D or Series Unknown in 2024 [9]. The company employs between 51 and 500 people, depending on the source [9]. Vidyard is led by Co-Founder and CEO Michael Litt, who has been in the role since at least 2013 [6]. The company focuses on helping businesses humanize communications and personalize customer experiences through video [7].

06. Product

Vidyard provides video messaging, hosting, and analytics solutions primarily for sales and marketing teams [12]. The platform enables users to record screen and webcam content, edit videos, and distribute them via email and social media [20]. Key features include video hubs, studio tools, and integrations with CRM platforms like Salesforce, HubSpot, and Salesloft. Vidyard positions itself as a tool for virtual selling, prospecting, and corporate communications [12]. Competitors in this space include Wistia, Brightcove, Dubb, and Hippo Video. The product is designed to help revenue teams scale personalization and accelerate pipeline through video engagement.

07. Recent News

Recent news highlights Vidyard's continued focus on AI and video integration for go-to-market strategies. The company has expanded its ecosystem with partnerships, including a notable expansion with Clari and Salesloft to boost buyer engagement [12]. Leadership changes include the appointment of Jonathan Lister as COO in 2023 and Steve Johnson as President and COO in 2016 [10]. There are no public reports of data breaches or significant security incidents involving Vidyard in the provided sources. The company continues to raise funding and expand its product suite, including Vidyard Video Hubs and Studio.

08. Dependencies

Fourth parties this vendor relies on - subprocessors, infrastructure, and integrations surfaced from public sources.

• Coalfire Controls

  coalfire.com

  SubprocessorSource →

• Digify

  SubprocessorSource →

• SafeBase

  InfrastructureSource →

• Microsoft Corporation

  microsoft.com

  InfrastructureSource →

09. Competitors

Vendors offering a similar product or service - for side-by-side comparison, not a ranking.

• Wistia

  wistia.com

  User-friendly video hosting and marketing platform.

  Vet this vendor →

• Brightcove

  brightcove.com

  Enterprise video hosting solution with high-level insights.

  Vet this vendor →

• Dubb

  dubb.com

  Video creation platform with CRM and marketing automation integration.

  Vet this vendor →

• Hippo Video

  hippovideo.io

  Video platform for sales and support motions.

  Vet this vendor →

11. Vendor response

Content in this section is vendor-supplied and does not alter Vendorisk.ai's risk tier or evaluation.

12. Assessment history

1. 8/20/2026, 3:31:23 PM · Moderate · 38

Risk delta is hidden until two stored snapshots can be compared.

13. Targeted questions

14. Sources

1. [1] Vidyard was founded in 2011 and is based in Kitchener, Canada. Vidyard - Products, Competitors, Financials, Employees, Headquarters Locations
2. [2] Vidyard's headquarters is located at 1 Queen Street North, Kitchener. Vidyard - Products, Competitors, Financials, Employees, Headquarters Locations
3. [3] Vidyard has raised a total of $87.08M. Vidyard - Products, Competitors, Financials, Employees, Headquarters Locations
4. [4] Vidyard has raised a total of $91M of funding over 6 rounds. Vidyard Company Overview, Contact Details & Competitors | LeadIQ
5. [5] Vidyard employs between 51 and 200 people. Vidyard Company Overview, Contact Details & Competitors | LeadIQ
6. [6] Michael Litt is the Co-Founder and CEO at Vidyard. Michael Litt Co-Founder and CEO at Vidyard - YouTube
7. [7] Vidyard helps organizations humanize their communications and personalize customer experiences. Everything You Need To Know About Vidyard - FAQ
8. [8] Vidyard provides video messaging and video hosting for businesses within the sales and marketing sectors.